AURA B.V Website Terms & Conditions

  1. Introduction and Company Details

    Welcome to the website of AURA B.V. ("AURA", "we", "us", or "our"). These Terms and Conditions govern your access to and use of our website located at https://aura.services (and any associated domains such as aura.services) (the "Website"). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website.

    Company Information:

    • Company Name: AURA B.V.
    • Registered Address: Herengracht 551, Amsterdam, North Holland, 1017BW, The Netherlands
    • Chamber of Commerce (KVK) Number: 86530844
    • Contact Email: info@aurasos.com
  2. Nature of the Website

    This Website is provided for business information and lead generation purposes. It is intended to showcase AURA’s technology platforms, emergency response networks, and marketplace solutions to prospective business partners and clients.

    Non-Binding Marketing:

    The content on this Website (including feature descriptions, coverage maps, and partner lists) constitutes general marketing information and does not constitute a binding offer to sell or provide any specific service. Any commercial engagement will be governed by a separate written contract (e.g., Master Services Agreement or SLA) signed by authorised representatives of AURA.

  3. Intellectual Property Rights

    Copyright Ownership: AURA B.V. is the sole and exclusive owner of all rights, title, and interest in and to the Website's creative content, including but not limited to the AURA logo, graphic designs, icons, images, audio clips, video clips, data visualizations, coverage maps, code, software, and the specific "look and feel" of the Website. These works are protected by copyright law.

    Trade Names: "AURA B.V." is our registered trade name (handelsnaam) under Dutch law. We also conduct business under the name "AURA". You agree not to use these names in a manner that is likely to cause confusion in the marketplace or suggest an official affiliation with us without our prior written permission.

    Prohibited IP Use: You agree not to:

    1. Register, operate, or utilize any domain name, social media account, or meta tag that incorporates our trade names or logos in a way that suggests official endorsement.
    2. Copy, reproduce, distribute, or create derivative works of our copyrighted content (such as our logos or website code) without express written permission.
    3. Frame or utilize framing techniques to enclose any logo, proprietary information, or visual element (including images, text, page layout, or form) of AURA.
  4. Privacy Policy

    Your privacy is important to us. Our collection and use of personal information in connection with your access to the Website is described in our Privacy Policy.

    By using this Website, you acknowledge that you have read our Privacy Policy. Please note that while these Terms govern your use of the Website, the Privacy Policy governs how we handle your personal data.

  5. Product Specifications

    We may describe future functionality, coverage areas, or product specifications ("Roadmap Items") on this Website. We reserve the right to modify these specifications at any time without notice. We do not warrant that the products or services descriptions are accurate, complete, reliable, current, or error-free. Reliance on any Roadmap Items for your business planning is at your own risk.

  6. Marketplace and Partner Disclaimer

    The Website may list or display "Trusted Brands," "Partners," or "Response Companies" (collectively, "Partners"). These listings are for informational purposes only. AURA does not endorse or guarantee the specific services, response times, or availability of any third-party Partner listed on the Website unless explicitly stated in a separate written agreement with you. AURA is not a party to any transaction between you and such Partners entered into outside of the AURA platform environment.

  7. Prohibited Uses (Anti-Scraping and Bot Policy)

    We strictly prohibit the misuse of our Website and its content. As a condition of your use of the Website, you agree strictly NOT to:

    1. Scraping and Automated Collection: Use any robot, spider, crawler, scraper, or other automated means or interface not provided by us to access the Website or to extract data (including text, metadata, and coverage maps) for any purpose, specifically including the training of Artificial Intelligence (AI) models or Large Language Models (LLMs).
    2. Unreasonable Burden: Take any action that imposes, or may impose (in our sole discretion), an unreasonable or disproportionately large load on our infrastructure, or attempt to bypass any measures we may use to prevent or restrict access to the Website.
    3. Republishing: Republish material from this Website (including republication on another website), sell, rent, or sub-license material from the Website, or reproduce, duplicate, copy, or otherwise exploit material on our Website for a commercial purpose without our express written consent.
    4. Malicious Activity: Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  8. User Submissions (Demos and Contact)

    If you use features of the Website to submit information (e.g., "Book a Demo", "Contact Us", or Newsletter subscription forms), you agree that:

    1. You are authorized to provide such information on behalf of your organization.
    2. The business contact information you provide is accurate and current.
    3. You acknowledge that submitting a request for a demo does not guarantee that AURA will pursue a business relationship with you.
    4. You will not submit confidential or proprietary trade secrets through unencrypted web forms.
  9. Disclaimer of Warranties

    The information provided on this Website is on an "as is" and "as available" basis. While AURA strives to ensure the information is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose.

  10. Limitation of Liability

    To the fullest extent permitted by Dutch law, AURA B.V. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

    1. Your access to or use of or inability to access or use the Website;
    2. Any conduct or content of any third party on the Website;
    3. Any content obtained from the Website; and
    4. Unauthorized access, use, or alteration of your transmissions or content.

    Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Dutch law.

  11. Third-Party Links

    Our Website may contain links to third-party websites or services that are not owned or controlled by AURA. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

  12. Modifications to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.

  13. Governing Law and Jurisdiction

    These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands.

    Any disputes relating to these Terms and Conditions, or your use of the Website, will be subject to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands.