Join the network

Join AURA’s responder network and start receiving real time dispatch requests with no setup fees or long term contracts.

A safer world with AURA

8000

Lives saved

10min

Avg global response time

+35000

Safe spaces created

+670000

Emergency activations

What is the responder network?

AURA’s responder network connects licensed security responders through a nationwide network built for fast, reliable response.

Why join the network

With AURA, responders get instant callouts, the freedom to participate on their terms, consistent earning opportunities, and a platform designed to enable quick, precise response.

Earn extra revenue

Earn per dispatch and boost your income by responding to real-time service requests in your area.

Flexible participation

Accept or decline call-outs as they come in, keeping full control of your schedule.

Smart technology

Receive accurate details, live updates, and clear routing through AURA’s intelligent platform.

No setup costs

Join the AURA network with zero upfront fees and start responding immediately with full platform support.

How it works

Joining AURA is quick and easy, get alerts and respond to alarms in your area.

Get started

Complete verification and become an active responder in the AURA network.

Receive alerts

Receive instant notifications for nearby alarms with all the details you need.

Respond

Respond immediately to the alarm, secure the scene, and provide the necessary assistance.

Join our network

Tools that support you

From alert to action, AURA gives you the tools to respond quickly and handle every call efficiently.

Technology built to keep you connected

With intelligent dispatch, live tracking, and seamless communication, AURA gives you full control from the moment an alarm goes off until the job is done, making every response smooth, efficient, and reliable.

View capability

Real-time updates – live incident details and status changes as they happen.

Accurate routing – clear directions to help you reach the scene quickly.

In-app reporting – simple updates to record and complete each call-out.

Responder welfare checks -

Trusted by responders nationwide

“AURA has been a fantastic partner. The platform is reliable, easy to use, and the continual growth of their network means our ability to respond and assist effectively keeps improving.”

Medical Responder

“We’ve been working with AURA for some time, and the service has been outstanding. The app is easy to use and gives our responders a clear picture of the exact location and situation from the moment a callout comes through. It’s made our operations faster, smoother, and far more effective.”

Medical Responder

“Working with the AURA team has been a great experience. Their professionalism, strong communication, and industry knowledge truly stand out and make every deployment smoother.”

Security Responder

FAQs

No. We don’t measure suppliers on traditional response time metrics. Instead, we use two key KPIs: Ring-to-Move (how quickly you accept a callout) and ETA vs RT (your estimated time of arrival compared to your reported time). These help us ensure accuracy, reliability, and a consistent experience across the network.

AURA integrates seamlessly with most major alarm and monitoring platforms through flexible APIs or a simple portal setup — no costly hardware changes needed. Callouts are then assigned automatically via our proximity-based ringing algorithm on a first-come, first-serve basis, ensuring the closest responder gets the opportunity to accept first.

If a callout is missed or declined, it instantly moves to the next available responder. The only drawback? The responder who didn’t take it misses out on the revenue.

Yes. You control your availability and can go online or offline at any time.

South African responders require a smart device with GPS and mobile data connectivity, which they use to receive and accept activations and navigate to incidents. They must also have the standard security or medical response equipment appropriate for their service type.