Book a demo

Multiple ways to trigger help

Trigger help via app, portal, phone or device. Your brand stays in control while your users stay protected.

Activation options, your users’ choice, your brand’s promise

Offer app, portal, phone or device activation, so every user can get help how and when they need it.

White-label app

Offer a full-branded mobile experience where users tap to users request help, track response and chat with a controller.

Request immediate emergency response for security, medical or roadside protection from an app
A response is dispatched instantly, and you will receive a call from our control centre to reassure you while you are waiting for help 
You see the estimated time of arrival and can track your responder on their way to you
You can also chat to the controller handling your callout, if a phone call is difficult
Once your responder has arrived and helped you, you are able to provide feedback on your callout

API integration

Embed AURA’s emergency response experience into your existing systems so your users use the interface they already know, and you gain advanced safety with no re-platforming.

The same user flow as with the white-label app.
Developers tap into API endpoints and webhooks for trigger events (panic, distress, call-out).
Full visibility into data/logs so you manage the flow end-to-end.
Keeps your brand front-and-centre; UX and UI remain yours.

Phone call

Not every user wants an app or portal. Offer a phone number option they recognise that is connected directly into AURA’s 24/7 control centre under your brand.

Phone our SOS number and you are asked if your call is for security or medical
Our control centre answers immediately and you are asked to explain your emergency
At the same time, you receive an SMS that asks you to share your location
When you click the SMS link, we can immediately send emergency response to your exact location
This link takes you to a response tracking view to allow you to track your responders arrival
You can chat to your controller from this link to, as well as provide feedback on your callout, once you have been helped

Plug AURA into your platform 
your way

Every second counts, that’s why we offer more than one way to call for help


Why multiple activation methods matter

Trigger help via app, portal, phone or panic-button the instant your users need it.
Eliminate barriers to activation, all user preferences covered..
Make your brand the constant in every crisis, every channel, every time.

Activation to response: 
the flow in action

All activation channels link into one central system: your platform (or API), AURA’s control centre and responder network.

Loading...

User triggers help (via app/phone/ dispatch console/panic button)

Loading...

Our system receives alert, verifies, routes through our control centre to the closest responder

Loading...

Responder is assigned automatically, the controller calls the customer immediately to get more details and support

Loading...

Your portal/app tracks the response, logs outcome, analytics update, billing/insight capture

Get started with AURA

Our integration team is ready to engage. You’ll receive onboarding training, sandbox access, API docs, Slack support and portal readiness. Let’s map your first flows and launch your branded safety offering.

01

Book a demo

See how AURA can protect your people and properties with tailored, business-ready solutions.

02

Select tools

Select the services and integrations that align with your operations and safety goals.

03

Go Live

Launch fast and start delivering on-demand security response to your users.

Book a demo

Chosen by industry leaders

“With AURA’s smart technology and hands-on team, we’re able to keep communities across Kenya safer every day.”

Samuel Karonji, CEO

“Partnering with AURA has been a pleasure, their professionalism, expertise, and shared mission to make South Africa safer set them apart.”

Charlette Roetz, Marketing Manager

“AURA’s user-friendly platform and live ETAs have transformed our response times and strengthened protection for our clients.”

Neil Jones, Director