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Real-time property security response at your fingertips

Delivering fast, verified protection for sites and assets through one connected platform with real-time visibility, accountability, and 24/7 control room support from dispatch to resolution.

Smarter property security, built for real-world protection


AURA connects businesses and their customers to a trusted network of licensed security providers through one intelligent platform. From alarm activations to scheduled patrols, every response is matched, dispatched, and tracked in real time , giving your teams and clients faster protection, total visibility, and complete accountability.

For your business

01

Scheduled or on-demand

Triggered instantly via app, button, phone, or integration. Recurring or one-time services to suit your site’s needs.

02

Matching
& dispatch

AURA’s system finds and dispatches the closest vetted security responder from our trusted network.

03

Monitor
& report

Track every incident in real time with live updates, completion reports, and performance data.

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A safer world with AURA

8000

Lives saved

10min

Avg global response time

+35000

Safe places created

+670000

Activations triggered

Security solutions for every property

From urgent alarms to planned patrols, AURA delivers physical security you can rely on, backed by real-time visibility and 24/7 control room support.

On-demand services

Triggered instantly when you need help.
Request verified responders in real time through the AURA cloud portal — ideal for alarms, urgent callouts, or one-off site checks across commercial properties.

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Alarm response

Armed response deployed to verified alarms, intrusions, or high-risk incidents. Fast activation, real-time updates, and clear accountability for every response.

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Scheduled services

Planned security protection made simple.
Schedule patrols, guarding, or site checks in advance through the AURA Portal — ideal for routine coverage across commercial and residential properties.

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Mobile patrols

Armed patrols that keep your sites secure and compliant. Schedule internal or perimeter patrols to deter risks, verify safety, and ensure every incident is visible and accountable through live reporting.

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Scheduled guarding

On-site presence that reassures and protects.
Dedicated officers monitor activity, manage risks, and maintain compliance ensuring operations stay safe and uninterrupted.

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Security escort

Trained armed escorts for staff, clients, or valuable assets in transit. Providing route planning, discreet protection, and complete peace of mind every step of the way.

Safety where you need it

From offices to infrastructures, AURA makes safety simple. Our connected platform delivers fast, reliable security protection whenever it’s needed with every incident tracked in real time and supported by our always-on control room.

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Commerical Properties

Protect staff, assets, and sites with on-demand or scheduled security. Manage alarm activations, patrols, and urgent callouts easily through the AURA cloud portal, all with real-time visibility and digital reporting.

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Infrastructure Sites

Safeguard cellular towers, ATMs and essential infrastructure with verified alarm response, routine checks and live reporting. Managed centrally through the AURA portal and supported by AURA’s vetted network.

Power your platform with smart security technology

AURA’s technology suite lets you integrate, manage, and scale your security operations your way. From seamless digital integrations to real-time control tools, every feature is built to simplify workflows and strengthen response performance.

Explore our technology

Connected tools, seamless control

Simplify how you connect, manage, and scale your security operations with AURA’s suite of smart tools.

Connect via API, white-label app, or AURA platform with minimal lift
Manage dispatches, schedules, and reporting from one platform
Expand effortlessly across sites, users, or service types
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Chosen by industry leaders

AURA services businesses across multiple industries.

“AURA has also been a trusted partner in our Emergency Call Centre environment since 2019 to date. During this period, there have been numerous instances where they have assisted us in protecting the lives and assets of our clients. MiWay was provided with a customer facing portal which gave a full audit trail of user’s actions as well as a vehicle to deliver detailed and customised reporting. We therefore recommend AURA’s services.”

Ayanda Myeni, Head of Governance and Company Secretary

“Their innovative platform and fresh approach is something that was needed in our industry. The AURA team backing the product is knowledgeable and very operationally hands-on which greatly assisted in automating workflows and driving the culture change required to entrench new processes seamlessly into our operations.”

Philip Uys, General Manager Group Surveillance

“AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application under the Uber Safety Toolkit. Uber was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.”

Kagiso Khaole, General Manager, Sub-Saharan Africa

“Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements.Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.”

Blake Cross, Senior Manager: Security Operations

“OUTsurance was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customized reporting. ”

Danie Matthee, CEO

“Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.”

Villa Vicencio, Safety and Security Manager

“AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.”

Justin Hume, CEO

“Partnering with AURA has been a pleasure, their professionalism, expertise, and shared mission to make South Africa safer set them apart.”

Charlette Roetz, Marketing Manager

FAQs

Pricing for AURA Property Protection depends on your security requirements and setup. This includes whether you need on-demand alarm response, scheduled patrols, or dedicated guarding services. The AURA difference: Our smart dispatch technology and nationwide network make AURA faster and more cost-effective than traditional security companies. By routing every activation to the nearest verified responder, we reduce travel time, resource waste, and missed callouts. Next step: Book a quick demo to receive a tailored quote based on your business or property portfolio.

Yes. AURA integrates seamlessly with almost all commercial alarm and CCTV systems used in South Africa. Our platform connects easily through APIs or a secure web portal, so there’s no need for new hardware or major changes. You can keep your existing monitoring setup while gaining faster, smarter, and fully verified response through AURA.

All responders on the AURA network are fully vetted and compliant with South Africa’s PSIRA (Private Security Industry Regulatory Authority) standards. Each partner undergoes background checks, operational audits, and continuous performance monitoring through our platform. Only the nearest, best-rated responders are dispatched to each incident, ensuring reliability, professionalism, and accountability every time.

Yes. AURA’s connected platform lets you manage multiple properties, clients, or locations from a single dashboard. You can schedule patrols, track incidents, view reports, and access real-time data across every site. It’s ideal for facilities management, retail groups, logistics operations, and large property portfolios that need centralised visibility and control.

We provide complete, auditable proof of service for every response. Each security incident response automatically includes: GPS Tracking: Real-time location of the responder from dispatch to departure. Arrival Confirmation: Time-stamped proof of attendance. Digital Report: A full digital incident report with photos, timestamps, and detailed responder notes. Clients get real-time visibility and verified proof of service, simplifying critical tasks like SLA compliance, insurance claims, and internal audit reporting.

Most clients are fully onboarded and operational within a few days. Activation is simple — either through a direct integration with your existing monitoring system or via the AURA cloud portal. Once connected, you gain immediate access to verified responders nationwide with minimal disruption.

Unlike traditional providers that rely on manual dispatch, AURA uses real-time technology and a national network of verified security partners to deliver faster, smarter, and more accountable protection. You get faster response times, full visibility of every incident, and one platform that unifies all your security operations across South Africa.

AURA’s national network of responders handles a wide range of commercial and residential incidents — including alarm activations, intrusions, verified panic responses, trespassing, vandalism, site patrols, escorts, and welfare checks.

You can integrate AURA through two simple paths: -Embed AURA’s panic function into your existing app via API. -Launch a fully branded White-Label App (WLA) with AURA’s support. Our team assists with onboarding, deployment, and optimisation to ensure seamless activation.

AURA follows global data protection standards, including GDPR and POPIA.
 All user and incident data is encrypted and securely stored within our systems.
 We maintain strict access controls, ensuring full compliance and trust for both partners and end-users. AURA is ISO 27001 certified.

Any industry where customer safety is a business imperative.
Its B2B2C model scales easily for enterprises wanting to embed real-time protection as part of their offering or digital ecosystem.

Absolutely. The White Label App (WLA) allows full customisation — from branding and interface to reporting and notifications.
 Partners can launch AURA’s functionality under their own brand, ensuring a seamless user experience and unified customer journey.

AURA’s customer platform delivers in-depth analytics, including response times, incident types, and service utilisation.
 These insights empower partners to track performance, audit operations, and optimise safety efficiency — all in real time through a single dashboard.

You can easily book a demo or request partnership information via the official AURA website.
Simply visit the Contact Us or Request a Demo section, and our Sales and Response Networks team will be in contact.