Security response for every property

Fast, reliable smart protection for every site. Our nationwide network and real-time technology safeguard your properties day and night.

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A safer world with AURA

8000

Lives saved

10min

Avg global response time

+35000

Safe places created

+670000

Alerts triggered

Instant, verified security protection for properties guaranteeing every alarm gets the right response

Public emergency services and traditional alarm responses can be unpredictable and slow, especially in outlying suburbs and rural areas. AURA links every activation to the nearest accredited armed-private responder, ensuring incidents receive a rapid, visible and fully accountable response.

Property protection solutions that work

From armed response to scheduled patrols, AURA gives your business vetted armed security you can deploy immediately.

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Alarm response

Armed response deployed to verified alarms, intrusions, or high-risk incidents. Fast activation, real-time updates, and clear accountability for every response.

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Security escort

Trained armed escorts for staff, clients, or valuable assets in transit. Providing route planning, discreet protection, and complete peace of mind every step of the way.

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Mobile patrols

Armed patrols that keep your sites secure and compliant. Schedule internal or perimeter patrols to deter risks, verify safety, and ensure every incident is visible and accountable through live reporting.

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Scheduled guarding

On-site guarding that maintains safety, monitors activity, and manages risk to keep operations running smoothly. Usually unarmed, with armed guarding available for higher-risk environments.

Flexible protection that works for you

Request security response instantly or schedule services in advance, a flexible solution built to cater to your needs, all managed through AURA’s connected platform.

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On-demand services

Request vetted responders anytime through the AURA platform, via ARC software, or Web App. From CCTV and alarm response to staff escorts, manage every callout in seconds, making huge operational efficiencies.

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Scheduled services

Easily manage and schedule regular patrols or site guarding through the scheduling console, with full visibility, proof of attendance, and real-time tracking backed by AURA’s nationwide network.

Stay one step ahead with total visibility and confidence

For your business

01

Flexible response options

Activate instant callouts or schedule patrols in advance. AURA adapts to your operations, without additional overhead.

02

Verified dispatch network

Automatically connect to the nearest accredited responder for reliable, nationwide protection — every time.

03

Full visibility and control

Get verifiable, detailed reports on every incident to audit performance, optimise protocols, and reduce future risk.

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Bring smart, scalable safety into your platform

No matter your role, AURA gives you the tools to deliver security that’s real-time, reliable, and ready to scale. From seamless digital integrations to branded interfaces and physical activation options, our modular tools are built to be seamlessly integrated with no complicated engineering.

Smart integrations and connected user tools

Smart integrations and connected user tools

Manage and control dispatches effortlessly

Manage and control dispatches effortlessly

Chosen by industry leaders

AURA services businesses across multiple industries.

AURA has also been a trusted partner in our Emergency Call Centre environment since 2019 to date. During this period, there have been numerous instances where they have assisted us in protecting the lives and assets of our clients. MiWay was provided with a customer facing portal which gave a full audit trail of user’s actions as well as a vehicle to deliver detailed and customised reporting. We therefore recommend AURA’s services.

Ayanda Myeni, Head of Governance and Company Secretary

AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application under the Uber Safety Toolkit. Uber was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.

Kagiso Khaole, General Manager, Sub-Saharan Africa

Their innovative platform and fresh approach is something that was needed in our industry. The AURA team backing the product is knowledgeable and very operationally hands-on which greatly assisted in automating workflows and driving the culture change required to entrench new processes seamlessly into our operations.

Philip Uys, General Manager Group Surveillance

Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements.Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.

Blake Cross, Senior Manager: Security Operations

OUTsurance was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customized reporting.

Danie Matthee, CEO

Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.

Villa Vicencio, Safety and Security Manager

AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.

Justin Hume, CEO

Partnering with AURA has been a pleasure, their professionalism, expertise, and shared mission to make South Africa safer set them apart.

Charlette Roetz, Marketing Manager

FAQs

Pricing for AURA Property Protection depends on your security requirements and setup. This includes whether you need on-demand alarm response, scheduled patrols, or dedicated guarding services. The AURA difference: Our smart dispatch technology and nationwide network make AURA faster and more cost-effective than traditional security companies. By routing every activation to the nearest verified responder, we reduce travel time, resource waste, and missed callouts. Next step: Book a quick demo to receive a tailored quote based on your business or property portfolio.

Yes. AURA integrates seamlessly with almost all commercial alarm and CCTV systems used in South Africa. Our platform connects easily through APIs or a secure web portal, so there’s no need for new hardware or major changes. You can keep your existing monitoring setup while gaining faster, smarter, and fully verified response through AURA.

All responders on the AURA network are fully vetted and compliant with South Africa’s PSIRA (Private Security Industry Regulatory Authority) standards and carry public liability insurance. Each partner undergoes background checks, operational audits, and continuous performance monitoring through our platform. Only the nearest, best-rated responders are dispatched to each incident, ensuring reliability, professionalism, and accountability every time.

Yes. AURA’s connected platform lets you manage multiple properties, clients, or locations from a single dashboard. You can schedule patrols, track incidents, view reports, and access real-time data across every site. It’s ideal for facilities management, retail groups, infrastructure portfolios, logistics operations, and large property portfolios that need centralised visibility and control.

We provide complete, auditable proof of service for every response. Each security incident response automatically includes: GPS Tracking: Real-time location of the responder from dispatch to departure. Arrival Confirmation: Time-stamped proof of attendance. Digital Report: A full digital incident report with photos, timestamps, and detailed responder notes. Clients get real-time visibility and verified proof of service, simplifying critical tasks like SLA compliance, insurance claims, and internal audit reporting.

Most customers are fully onboarded and operational within days. Our setup process is simple and fast, typically completed via the AURA Portal, API integration, or a direct link to your existing Alarm Receiving Centre (ARC). This quick activation means you can roll out immediate, enhanced protection across all your sites with virtually zero operational downtime.

Unlike traditional providers that rely on manual dispatch, AURA uses real-time technology and a national network of verified security partners to deliver faster, smarter, and more accountable protection. You get faster response times, full visibility of every incident, and one platform that unifies all your security operations across South Africa.

AURA’s national network of responders handles a wide range of commercial — including alarm activations, intrusions, verified panic responses, trespassing, vandalism, site patrols, escorts, and welfare checks. Every incident is verified, tracked, and resolved with full transparency and accountability.

You can integrate AURA through two simple paths: -Embed AURA’s panic function into your existing app via API. -Launch a fully branded White-Label App (WLA) with AURA’s support. Our team assists with onboarding, deployment, and optimisation to ensure seamless activation.

AURA follows global data protection standards, including GDPR and POPIA.
 All user and incident data is encrypted and securely stored within our systems.
 We maintain strict access controls, ensuring full compliance and trust for both partners and end-users. AURA is ISO 27001 certified.

Any industry where customer safety is a business imperative.
Its B2B2C model scales easily for enterprises wanting to embed real-time protection as part of their offering or digital ecosystem.

Absolutely. The White Label App (WLA) allows full customisation — from branding and interface to reporting and notifications.
 Partners can launch AURA’s functionality under their own brand, ensuring a seamless user experience and unified customer journey.

Each alert type connects users with a specialised responder: -Security Alert: Guarding/security protection. -Medical Alert: Ambulance and paramedic dispatch. -Roadside Alert: Vehicle assistance and recovery.
 All are coordinated through AURA’s real-time platform for rapid resolution.

AURA’s Cloud Portal delivers in-depth analytics, including response times, incident types, and service utilisation.
 These insights empower partners to track performance, audit operations, and optimise safety efficiency — all in real time through a single dashboard.

You can easily book a demo or request partnership information via the official AURA website.
Simply visit the Contact Us or Request a Demo section, and our Sales and Response Networks team will be in contact.