Instant emergency medical response at the tap of a button
Give your teams and customers instant access to verified medical responders across South Africa — from panic to emergency help in just minutes
When medical emergencies strike, you want fast medical response, when minutes matter
In a medical emergency, every second counts. AURA connects individuals to private emergency response providers across South Africa in real time — with 24/7 control room oversight, instant dispatch, and full visibility from alert to resolution. Because when your health is on the line, delays are not an option.
From alert to ambulance — making sure you are always connected
Whether it's a fainting spell at work or a serious car crash, AURA’s platform sends verified responders within seconds of a panic trigger. Using real-time GPS tracking and our 24/7 control centre, we dispatch the closest available medical unit to the user’s exact location — with full visibility and reporting throughout.
Personal safety app
When every second counts, AURA helps you deliver confidence — to your teams, your customers, and your brand.
Workplace & employee safety
AURA’s lone worker protection platform keeps mobile teams and remote employees safe, visible, and supported.
Fleet & roadside safety
Keep fleets, drivers and passengers safe with rapid medical response, such as accidents and serious incidents.
Accident safety & elderly care
With nationwide coverage, you get instant, trusted emergency response wherever you are, anytime.
Chronic condition safety
Medical help in minutes when it matters most, delivering immediate help in high-risk chronic conditions.
Powered by a verified, nationwide network of EMS and first responders
Benefits to activating medical response for your business
Healthcare providers, insurers, mobile platforms, or fintech services — AURA lets you embed medical response into your own ecosystem. From white-label apps to API integration, you can provide life-saving support to your teams and customers with ease.
For your business
Mitigate risk. Ensure compliance
Provides an auditable, instant method for employee safety, reducing liability and meeting duty-of-care mandates.
Eliminate operational overheads
Outsource emergency dispatch to AURA's 24/7 control room, saving staff time and lowering internal medical costs.
Ensure duty of care and benefits
Get verifiable, detailed reports on every incident to audit performance, optimise protocols, and reduce future risk.
For your customers
Increase RMR or RPU
Offer a premium, value-added service which integrates directly into your platform, increasing trust and stickiness.
Expand offering through VAS
Offer a premium, value-added service which integrates directly into your platform, increasing trust and stickiness.
Reduce user churn
Give customers peace of mind by showing real-time ETA and dispatch status, turning an anxious wait into a monitored process
Ready to power safety for people?
Aura makes it easy to deliver real-time protection that your customers and teams without building it from scratch.
Industries we serve
AURA services businesses across multiple use cases.
Chosen by industry leaders
AURA services businesses across multiple industries.
“Their innovative platform and fresh approach is something that was needed in our industry. The AURA team backing the product is knowledgeable and very operationally hands-on which greatly assisted in automating workflows and driving the culture change required to entrench new processes seamlessly into our operations.”
Philip Uys, General Manager Group Surveillance
“Partnering with AURA has been a pleasure, their professionalism, expertise, and shared mission to make South Africa safer set them apart.”
Charlette Roetz, Marketing Manager
“AURA helps us extend security beyond the digital realm into our customers’ real lives. That commitment to physical safety is essential to our brand.”
Justin Hume, CEO
“AURA has also been a trusted partner in our Emergency Call Centre environment since 2019 to date. During this period, there have been numerous instances where they have assisted us in protecting the lives and assets of our clients. MiWay was provided with a customer facing portal which gave a full audit trail of user’s actions as well as a vehicle to deliver detailed and customised reporting. We therefore recommend AURA’s services.”
Ayanda Myeni, Head of Governance and Company Secretary
“AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application under the Uber Safety Toolkit. Uber was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.”
Kagiso Khaole, General Manager, Sub-Saharan Africa
“Throughout our engagement with AURA, we have found them to be professional, reliable, and responsive to our security requirements.Their personnel are well-trained, disciplined, and have consistently demonstrated a strong commitment to ensuring the safety and security of our premises and staff.”
Blake Cross, Senior Manager: Security Operations
“OUTsurance was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customized reporting. ”
Danie Matthee, CEO
“Partnering with AURA has enhanced the safety and reliability of Paycorp ATMs nationwide. Their rapid dispatch capability allows us to protect our customers and assets more proactively, with improved intervention success across 1000+ covered sites.”
Villa Vicencio, Safety and Security Manager